Privacy Policy

1. Information We Collect

We may collect the following information:

Information you provide directly:

• Name, email address and contact details

• Information submitted through forms (Clarity Session, Coaching Application, START 2026, Immersive Experience waiting list)

• Details shared through messages, emails or scheduling platforms

• Coaching-related information you voluntarily provide (goals, background, preferences)

Automatically collected data:

• IP address

• Device type

• Browser type

• Website usage data (pages visited, time spent, clicks)

We do not collect sensitive medical data unless you voluntarily provide it during a coaching conversation or form submission.

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2. How We Use Your Information

We use your information to:

• Respond to inquiries and deliver requested services

• Send the START 2026 PDF or other materials requested

• Schedule calls, sessions or coaching programs

• Provide customer support

• Improve our services and website performance

• Communicate important updates or relevant content

• Manage waiting lists and applications

• Maintain internal records

We do not sell or share personal information with third parties for marketing purposes.

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3. Legal Bases (GDPR Compliance)

If you are located in the UK or EU, we process your data under the following legal bases:

• Consent — when you submit a form or request materials

• Contract — when you join a coaching service

• Legitimate Interest — improving our services and website

• Legal Obligation — when required for record-keeping or compliance

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4. How We Store and Protect Your Data

Your information is stored securely and may be held in:

• Google Workspace (forms, calendars, email)

• Wix website hosting

• CRM or scheduling tools used by TV Method

We implement appropriate security measures to protect your information from unauthorised access, disclosure or misuse.

However, no online system is 100% secure, and you use the site at your own risk.

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5. Sharing Your Information

We only share personal information when necessary to deliver services, such as with:

• Scheduling platforms (e.g., Calendly)

• Payment processors (when applicable)

• Email service providers

• Google Workspace tools you interact with directly

We do not share your information with advertisers, external marketers or unrelated third parties.

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6. Cookies

This website may use cookies to:

• Improve user experience

• Analyse website traffic

• Remember preferences

• Support website functionality

You may disable cookies in your browser settings at any time.

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7. Your Rights (UK & EU Users)

You have the right to:

• Access your personal data

• Request correction of inaccurate data

• Request deletion of your data (“right to be forgotten”)

• Object to certain processing

• Withdraw consent at any time

• Request data portability

To exercise these rights, email: contact@tvmethod.com

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8. Links to External Sites

Our website may include links to:

• Social media

• Scheduling tools

• Forms

• Payment platforms

We are not responsible for the privacy practices of external websites.

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9. Children's Privacy

TV Method services are not directed to children under the age of 16.
We do not knowingly collect data from minors.

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10. Changes to This Policy

We may update this Privacy Policy as needed.
The “Last updated” date at the top reflects the most recent revision.

We encourage you to review this page periodically.

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11. Contact Us

For privacy questions or data requests, contact:

📩 contact@tvmethod.com
📍 Bromley, London, UK